The Infinite Body | David Robertson Privacy Policy

Effective Date: 11 November 2024

READ THIS POLICY CAREFULLY BEFORE USING THIS WEBSITE OR OUR SERVICES. YOUR CONTINUED USE INDICATES THAT YOU HAVE READ AND AGREE TO THIS PRIVACY POLICY. YOU MAY NOT USE THIS WEBSITE OR SERVICES IF YOU DO NOT ACCEPT THIS POLICY. ALL SECTIONS OF THIS POLICY APPLY UNLESS EXPRESSLY STATED OTHERWISE.

  1. Privacy Policy

1.1 For this policy, “Personal Information” will be defined as per the Protection of Personal Information Act 4 of 2013 (“the Act”). We are committed to the principles outlined in the Act, ensuring quality, accuracy, and confidentiality of Personal Information in our possession.

1.2 This Privacy Policy balances our legitimate business interests with your reasonable privacy expectations. We will take all reasonable steps to prevent unauthorized access to or disclosure of your Personal Information but cannot guarantee 100% security.

1.3 By using our website, services, or providing information through lead generation, you may be asked to provide certain Personal Information, including:

  • Email
  • Health and fitness data (through third-party integrations, such as Garmin,Oura, iOS Health, and others, where consent is provided)

1.4 We will limit the Personal Information we collect to only that which you consent to. By agreeing to this Privacy Policy, you provide your consent, as per Section 69 of the Act. Where additional consent may be required by law, we will seek specific consent.

1.5 We will not collect, use, or disclose sensitive information (such as racial, ethnic, political, or religious beliefs) except with your specific consent or as legally permitted.

1.6 By accepting this Privacy Policy, you consent to our use of your Personal Information for:

  • Providing coaching and wellness services tailored to your needs
  • Communicating with you regarding service updates, promotions, or surveys

1.7 Although we strive for high security, absolute internet security cannot be guaranteed. We implement reasonable technical and organizational security measures to protect Personal Information from manipulation, loss, misuse, destruction, unauthorized access, or disclosure.

1.8 We maintain and improve security measures over time to align with technological advancements and legal requirements.

1.9 Your Personal Information may be stored directly by us or in a secure, central database for data management.

1.10 We will not store your information for longer than is necessary to fulfill the purposes described in this policy or as required by law.

1.11 Personal Information is accessible only to employees, representatives, and consultants on a need-to-know basis, subject to confidentiality obligations.

1.12 We may monitor or review any material published on our site, including user-submitted links. Users are solely responsible for the content they submit.

1.13 Our services are intended for individuals over 18 years of age with the legal capacity to agree to this Privacy Policy.

1.14 We will not sell, share, or rent your Personal Information to third parties or use your email address for unsolicited messages. All communications will relate to our services or their marketing.

  1. Log Files

2.1 When you visit our website, we may collect non-identifiable data, such as your IP address, ISP, browser type, pages visited, and browsing duration. This aggregated, anonymous data is used to enhance user experience. While this data does not identify you specifically, it may be combined with other information to identify you if needed.

  1. Disclosure of Personal Information

3.1 We do not disclose your Personal Information outside of The Infinite Body, except as required for service delivery and in strict compliance with applicable laws.

  1. Cookies

4.1 We use cookies on this website:

Session Cookies: Temporary cookies that maintain your session state and expire when you close your browser.

Permanent Cookies: Stored on your device to identify you as a unique user. No Personal Information is stored in these cookies, which can enhance your browsing experience.

4.2 We use the Calendly plugin to facilitate appointment scheduling. Calendly may collect and process your Personal Information, including your name, email address, and any details you provide when booking. Calendly may also use cookies or similar technologies to ensure its functionality. By scheduling through Calendly, you agree to its use of cookies and processing of your data. For more details, please review Calendly’s Privacy Policy.

  1. Links from the Website

5.1 Our website may contain links to third-party websites, such as social media, payment gateways, scheduling, or live chat platforms (“Third Party Websites”). If you follow a link to any Third Party Website, you will be subject to its terms and policies, which are beyond our control.

5.2 Hyperlinks to Third Party Websites are provided “as is.” We do not necessarily endorse, edit, or sponsor the content on these websites.

5.3 We do not monitor or review content on Third Party Websites. Opinions or material on these sites are not endorsed by us.

5.4 Users should assess the security and trustworthiness of any Third Party Website before disclosing Personal Information. We are not responsible for any loss or damage resulting from such disclosures.

  1. Application of the Electronic Communications and Transactions Act 25 of 2002 (“ECT Act”)

6.1 Data Messages (as defined in the ECT Act) will be deemed received by us upon our response.

6.2 Data Messages sent by us to users will be deemed received under section 23(b) of the ECT Act.

6.3 Electronic signatures, encryption, and/or authentication are not required for valid electronic communications.

6.4 Information as per section 43(1) of the ECT Act:

This website is owned and operated by David Robertson, The Infinite Body.

Email address: admin@theinfinitebody.com

Website: www.theinfinitebody.com

  1. Lodging of Complaints

7.1 We process your Personal Information in compliance with this Privacy Policy and data protection laws. If you wish to raise a complaint or are unsatisfied with our handling of your Personal Information, you may lodge a complaint with the Information Regulator:

Telephone: +27 (0) 10 023 5207

Email: inforeg@justice.gov.za